Career Opportunities

The RISE Mentorship program is a rotational, immersion & skill-building, experience structured to support the transition from academia into clinical practice. Participants will be paired with an experienced mentor, while they practice medicine and manage their own caseload. Participants will move through the program with a nationwide cohort providing an added layer of peer mentorship and the foundation for a professional network. At the conclusion of the program, a one-year contract will be extended for you to continue full-time with continued mentor support

Who is this program for?

• New or Recent veterinary school graduates who are passionate about practicing high quality medicine and learning on the job, while developing new skills and strengths under the guidance of an experienced veterinarian
• Veterinary school graduates who are unsure whether they would prefer to go the ER or GP route

What is the program?

• Full-Time opportunity for you to practice medicine, learn on the job, and have additional support through a structured mentorship
• You will have the option between a 6-month rotational mentorship program (3 months in GP and 3 months in ER), or a 3-month mentorship (either GP or ER)
• Salary: $100,000 plus the opportunity to earn production
• Benefits: Full-time benefits, relocation assistance
• Housing stipend provided during the 3- or 6-month mentorship experience

Where will this take place?

• Nationwide! We have hospitals across the country to meet your geographical preferences.

When does this program start?

• We have two different start times:
  • January 2024
  • July 2024

Ambassador Dog & Cat Hospital has been in the community for more than 30 years. We strive to provide quality care for our patients. Along with seeing young puppies and kittens for their routine rounds of vaccinations, we also take care of geriatric pets, critical care and emergencies needing bloodwork, x-rays and hospitalizations.

Our surgeons can perform soft tissue and orthopedic surgeries along with dentistry. We are a mentorship hospital and provide mentorship in general practice, surgery, and urgent care. We work closely with our new graduates and have an experienced support team that has been together for more than 10 years. With a team of older and younger vets and experienced staff, we can provide diverse support at the hospital for a new graduate.

Our compensation package includes starting base salaries between $130,000 - $175,000 with generous sign-on and relocation bonuses available. We offer a great benefits package including, but not limited to: health insurance (vision, medical, dental, health savings/flexible spending), life and disability insurance, 401K with company contribution, PTO, generous CE allowance with additional PTO allotted, reimbursement for membership dues and license fees, and more.

At Ambassador Dog and Cat Hospital we take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. Our compensation package includes a competitive salary, quality health insurance, retirement plans, paid time off, generous continuing education allowance and additional paid time off, numerous discounts through our partners and reimbursement for membership dues and license fees.  

Ambassador Dog and Cat Hospital is a part of the PetVet Care Centers network; where each network hospital is unique and connected to its community.  Learn more and apply by visiting www.petvetcareers.com or emailing your CV/resume to Nicole Salinas at nsalinas@petvetcarecenters.com

Position Overview: The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.

Essential Position Functions:

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
• Conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff coordinates the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
• Responsible for all local accounting functions; ensure daily financial information is accurate.
• Oversees the management of the inventory and ensures proper documentation and systems are in place.
• May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
• May be responsible for contracts or negotiations with insurance providers.
• Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
• Performs other duties and responsibilities as assigned by the Manager.

Competencies:

• Analytical skills; strong ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
• Strategic planning; the ability for financial forecasting, marketing plans, and long-term plans for the growth of the practice.
• Leadership; ability to effectively manage and direct hospital staff towards a common goal.
• Decision-making skills; possess the ability to make good decisions, solve problems, and decide on essential matters.
• Communications; demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.
• Resourcefulness and adaptability; the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.
• Compliance; ability to understand and manage important compliance regulations and requirements of the hospital.
• Planning and prioritizing; must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals.

Qualifications:

• Bachelor’s degree in business, health science or related field strongly preferred.
• At a minimum, five years of direct office management experience, including at least two years of supervisory experience is required.
• Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
• Establish and maintain productive and cooperative working relationships.
• Active time management and organizational skills to complete work promptly.
• Excellent communications skills both orally and in writing.
• Must be flexible with scheduling and able to work some weekends and holidays.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Other duties and responsibilities as assigned by management.

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.